Terms and Conditions

Price includes:

  • Breakfast in San Ottaviano
  • Water, gas and electricity
  • Bed linens and towels (changed weekly)
  • End-of-stay room cleaning service
  • Wi-Fi
  • Use of sun beds and umbrellas in pool area

Not included in price:

  • Child’s bed/playpen € 20/week
  • Pets € 20/week
  • Crib € 20/week
  • Breakfast in Podere I Massoni: € 12 for adults – € 7 for children 3-10 yrs old


– Arrival time: 15.00 – 18.00 (19.00 in high season) at the Reception desk.
For early or late arrivals, please inform us in advance. For early arrivals, we cannot guarantee the immediate availability of the apartment.
– Departure time: before 10.00. In case of a late departure, an extra day will be charged.
– Balance: to be paid upon delivery of keys to the apartment with either bancomat, credit card, cheque or bank transfer before arrival (bank receipt required as proof). Failure to pay the balance (even if for personal reasons) will result in the loss of the deposit and the booking resulting in no access to the apartment.
– No reimbursement for either delayed arrivals or early departures;
– Cancellation of reservation: if done within 60 days of arrival, the deposit will be repaid otherwise it will be retained as compensation.
– Cancellation day-of or “no-shows” will be charged for the entire stay
– The apartment is rented to the maximum number of persons indicated at the time of the booking. This is in accordance with safety standards and the established price. Failure to comply with this condition will result in the termination of the rental agreement and the loss of any monies paid.  For any increase in the number of persons or animals staying in the rental different from that which claimed at the time of the booking (if in accordace with the safety standards) will be charged for the additional expenses incured by such individuals.
– PRIVACY: San Ottaviano processes personal data in accordance with Legislative Decree no. 196/2003 (“Privacy Code”) and the GDPR 2018.
– For any controversy arising in relation to the rental agreement, the competent court in Italy will be the Tribunale di Grosseto.

Current season rates can be found on the Booking Platform “Tuscany Away”